CARD MANAGEMENT SERVICES

Making It Easier For You To Get Cards Into Your Customers' Hands

Visa DPS offers card management services that can enhance the security and efficiency of your financial institution's debit, credit and prepaid card ordering process–helping you get cards into cardholders' hands quickly and automating important back-office functions. When you maintain a cardholder file on our system, Visa DPS can help you forecast your card issuance requirements, identify potentially suspect cards before reissuance, and automatically generate card orders and forward them to your card vendor for embossing, encoding, and delivery. And, our robust reporting system keeps you informed of all your card issuance activity.

How Card Management Services Work?

Key Features of Card Management Services:

With Visa Card Management Services, you will benefit from the following features:

Automates the generation of card and optional PIN mailer orders for new and reissued cards.
Automatically flags cards for reissuance 30-45 days prior to their expiration date, giving you the opportunity to make database changes and authorize reissuance.
Allows flagging of new, replacement, and reissued cards and PIN mailers so card vendors can identify priority orders for immediate processing and special delivery.
Supports both customer-selected and system-generated PINs.
Integrated card activation service enables the card activation field to be set automatically when an expiring card is reissued.
Allows embossing of more than one name on a card. For example, the names of joint account holders or a company name combined with a personal name.
C&AM provides the convenience of ordering and maintaining cardholder data directly from a browser-based application on a PC at your financial institution. You may use C&AM to issue cards, make changes to cardholder data, flag cards for automatic reissuance, order replacement cards and PIN mailers, and flag selected cards or PIN mailers for express delivery. Card order maintenance requests also may be made via batch file maintenance.

These monthly reports identify all cards due to expire in two to three months and enable you to review their status and make changes/corrections before the cards' expiration month. The reports:

  • Identify cards eligible for reissuance, cards not eligible for reissuance, and suspect cards that require review prior to reissuance.
  • Summarize accepted, suspect, and rejected cards by program and card type.
  • Forecast card stock usage.

These monthly reports identify cards due to expire during the next month including all cards that would be accepted/rejected for reissuance. The reports:

  • Identify cards scheduled to expire during the next month that are eligible for automatic reissuance. Any cards previously reported as suspect are accepted for reissuance if no changes are made.
  • List cards scheduled to expire that were rejected for reissuance.
  • Summarize your financial institution's card reissuance requirements for the reported month.
  • Summarize your financial institution's reissuance card stock usage.

These daily reports, generated in accordance with your card order schedule, identify card orders and PIN mailer requests submitted to your card vendor for processing. The reports:

  • List accepted card orders and PIN mailer requests forwarded to your card vendor for processing.
  • List rejected card orders and PIN mailer requests including rejection reasons.
  • Summarize, by institution-level, PIN mailers, express delivery PIN mailers, total cards ordered, and express delivery card orders for each card program by issuance reason including new application, forced reissue, emergency reissue, expiring card automatic reissue, and mass reissue.
  • Summarize, by institution-level, all card orders processed by card stock ID.
  • Summarize, by processor-level, all card and PIN mailer orders by financial institution and card program.

Visa Card Management Product Profile

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How You and Your Customers Benefit

Control Your Ordering Schedule

Generate and transmit card orders according to your own schedule—daily or multiple times per week.

Eliminate Redundant Data Entry

Use the same cardholder data file for both transaction authorization and card management to eliminate a redundant data entry step and reduce the opportunity for error.

Gives Cardholders Uninterrupted Access to Their Cards

Card management services can automatically generate card and PIN mailer orders as new cardholder records are added to the cardholder database and as existing cards expire and require reissuance — reducing the time it takes for cardholders to receive their cards.

Enables Multiple Names to Share the Same Cardholder Account

Give your cardholders ultimate flexibility by issuing multiple cards linked to a single primary account number. Each card may have a unique embossed name and Track 1 greeting name. Supports Card Design Selection by Cardholder. Enable your cardholders to select Photo ID cards or other designs that fit their lifestyle preferences and encourage top–of–wallet usage.

WHAT'S YOUR PROCESSING CHALLENGE?

Contact us to draw on our more than 18 years of high-volume processing.

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