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For Processing Information

If you would like more information about Visa Debit Processing Service or would like to speak to a sales representative, please e-mail us at: dpsinfo@visa.com.

For Visa Information

If you are interested in more information about Visa products, services, or solutions please select one of the following categories:

Visa Inc.
Link to the Visa Inc. web site.

Global Visa
The Visa global web site with links to Visa regional web sites.

Ask Visa
Answers to most frequently asked questions about Visa.

ATM Locator
Find an ATM that accepts your Visa card.

Careers
For employment opportunities, visit our Careers web site.

Press Resources
Get the latest Visa USA press releases, news, statistics, reports, and graphics. We welcome journalists, analysts, and anyone seeking more information about Visa.

Visa Online
Link to Visa Extranet (Visa members only).

Lost Card Information

Lost Cards
If you’ve lost your card, call our Global Customer Assistance Center using one of our toll-free numbers. Within the United States, call (800) 847-2911.

Account Inquiries
Visa does not retain any details of financial transactions that you may have undertaken using your Visa payment card. These are kept and managed by your Visa credit or debit card issuer.

To access your account information, please contact your Visa card issuer. You’ll find their address and/or telephone number on your Visa statement. The telephone number may also appear on the back of the card itself. You can also locate your card issuer and click through to their web site for more information.

Unauthorized Charges
Your card issuer can help you resolve issues regarding unauthorized transactions. You’ll find their address and/or telephone number on your Visa statement. Their telephone number may also appear on the back of the card itself.

If you would like to learn more about adding an extra level of protection to your Visa card, explore Security & Protection.

Visa Logo Usage

As a service to authorized Visa card issuers and Visa merchants, Visa makes available electronic artwork of the Visa brand mark and links to Visa proprietary web sites. Only Visa card issuers and merchants are authorized to use Visa brand marks. If you are working for a Visa card issuer or Visa merchant, please visit our Marketing Center for Visa logo information and downloads.

More Information

Didn’t find what you were looking for? For all other inquiries, contact AskVisaUSA@visa.com.

Disclaimer: For your security and protection, please DO NOT include your credit card details in any correspondence.